WHO WE ARE: The Marathon County Public Library consists of nine locations throughout Marathon County, Wisconsin, including our Wausau Headquarters, plus branches in Athens, Edgar, Hatley, Marathon City, Mosinee, Rothschild, Spencer, and Stratford. Marathon County Public Library full and eligible part-time employees enjoy competitive salaries, flexible schedules, and a range of excellent benefits, including: Pay for Performance System Health insurance Post Employment Health Plan Dental insurance Wisconsin Retirement System Defined Benefit Plan Income Continuation Insurance Paid Time Off (PTO) Program 457 Deferred Compensation Plans Flexible Spending Account to set aside pre-tax dollars for childcare and medical expenses Life insurance Educational Reimbursement Program Employee Recognition Programs and a Positive Workplace Culture
POSITION SUMMARY: This is a 24 hour per week position at the Wausau Public Library. Hours can include days, evenings and weekends. Additional hours to attend meetings, workshops or to fill in for other staff may be required. This position demands a dynamic, energetic and creative individual who can take a leadership role in designing programs and services with the goal being to best meet customers’ needs and provide outstanding customer service. This position will participate in contributing innovative and progressive solutions as a part of a cooperative team. The work is performed under the direction of the Library Services Manager.
QUALIFICATIONS: Associate’s or Bachelor’s degree in Library Science, or similar field of study, with two years of experience in a public library or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Personal Characteristics: Customer focused Accurate Detail oriented Innovative Organized Self-starter Lifelong learner Strong analytical skills Good problem solver Technically savvy Team oriented Comfortable working in a multi-tasking environment Enjoys working with diverse populations
EXAMPLES OF WORK PERFORMED: Anticipates and understands customer needs and preferences for information which build and drive the selection of resources and services. Continually analyzes, investigates and prepares statistical reports to determine improvements in customer service. Assists customers in identifying and finding materials appropriate for their requirements and their abilities. Participates in customer service planning and promotion, can articulate the direction clearly and enlists others to jointly work to achieve it. Plans and executes programming and events for children, teens or adults. Takes responsibility for managing the development of one’s own career, including a commitment to lifelong learning and periodic retooling of personal skills set. Encourages and operates in a results oriented culture. Provides customer focused collection development under leadership of librarians. Develops and recommends policies and procedures to improve operations and efficiencies. Oversees customers and their use of the library maintaining the appropriate atmosphere and discipline depending upon the area and the customers being served. Receives, researches and responds to customer’s questions. Analyzes and anticipates customer’s needs, determines appropriate resources and provides information for all ages. Provides technical support and instruction to library staff and the public. Organizes special projects or short term committees. Acts as a resource for the Library Services Team Manager. Assists customers via the call center, public desks or branches as necessary. Assists customers with the use of personal electronic devices of any type. Maintains regular and predictable attendance; works extra hours as required. Performs related work as required.
KNOWLEDGE, SKILLS & ABILITIES: Thoroughly enjoys working with the public. Has the ability to excel as a productive and positive team member. Enjoys working with all ages and cultural backgrounds. Enjoys presenting programs to groups of people. Has experience using software such as Microsoft Windows, Word and Excel. Has the ability to communicate effectively. Has the ability to stand for long periods and to bend and stretch to reach shelves. Has the ability to push book carts weighing in excess of 100 lbs. Knowledge of library practices desirable, but not required.
COMPENSATION: Salary range: Minimum $17.31 – Midpoint $20.34 – Maximum $23.37 T his part-time position that is eligible for some benefits that are prorated based on 24/hours per week .
SELECTION PROCEDURE: The selection of the successful candidate will be made by assessment of experience, education, and background; oral interview; review of references; and other appropriate job-related procedures. All applicants will be notified as to the status of their application .
SPECIAL ACCOMMODATIONS: Marathon County Public Library will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Library Administration Office or phone (715)261-7214 to request special accommodations prior to the application deadline. Notice to Applications : Wisconsin Statutes, Section 19.36(7), 64.09(5), and 64.11(7) require public employers to treat the following items as a public record: Each applicant’s application, records, recommendations and qualifications except as provided in Section 19.36(7), Wis. Stats. which allows the identity of an applicant to remain confidential if the applicant requests in writing that the library not provide access to this information.
APPLICATION DEADLINE: September 9, 2015 Affirmative Action/Equal Opportunity Employer If you choose not to have this information become a public record, you must make such a request in writing to the Library Administration Office. If you become a finalist for the position, your identity may be disclosed as required by law.
Online Applications Only | Posted: Mon, 24 Aug 2015 13:29:54 GMT