How will I be notified if I have overdue items or items being held?

The team at MCPL applies the Web Content Accessibility Guidelines 2.1 level AA (the technical standard for state and local governments) to our web content. We are committed to maintaining accessible web content in compliance with Title II of the Americans with...

Marathon County Public Library cards are available free to all residents of Wisconsin.  Wisconsin residents may register for a library card online or apply at any MCPL location. Visitors from out of state may apply for a temporary account. Please note: Patrons less...

Your library card number (also called your patron ID or account number) is the 14-digit number found on your library card, near the barcode.  Cards issued by Marathon County Public Library (MCPL) or any other public library in the Wisconsin Valley Library...

Persons without a permanent residence in Wisconsin may apply for a temporary account and receive a library card. Applications for a temporary account must be made in person, and applicants must show a state-issued ID card or a U.S. passport. Temporary accounts expire...

Where a library item can be returned depends on how it was borrowed and which library owns it: Items owned by the Marathon County Public Library (MCPL) or any public library that is a member of V-Cat (i.e. part of the Wisconsin Valley Library Service) may be...

Please contact us immediately and report your card as lost!  You are responsible for anything checked out using your card, even if that person isn't you. Telling us to set your card to "lost" will prevent any future abuse of your card and account. You may receive one...

Your MCPL account provides access to the collections of all public libraries in the Wisconsin Valley Library Service (WVLS).  Additionally, you may use your library card to access e-books and digital audio books via Wisconsin's Digital Library, online databases...

Most often, this happens when trying to request a "new" or "high demand" item that isn't owned by your local library (e.g. if you live in Marathon County, the item isn't owned by any MCPL location). If you receive a "No Items Requestable; Request Denied" message when...

Yes, you can decide when your child is old enough to have their own card (even as a newborn baby), but please be aware: as parent/guardian, you are responsible for all items borrowed — including any fees for late, missing or damaged items; your own account must be in...

"Lucky Day" items are popular library materials that cannot be requested or put on hold, making them immediately available for whomever gets to them first. There are additional copies to satisfy the waiting lists, but Lucky Day items provide delightful opportunities...

A "first notice" is sent when books are seven days overdue, or when interlibrary loans or DVDs are two days overdue.  A "final notice" is sent 14 days later.  The item is declared "lost" 35 days after the due date, and the borrower is billed for the actual cost of the...

Requests for library items (holds) may be canceled for a variety of reasons:  For items requested using the Library Catalog (V-Cat):  If it was on the hold shelf for you, the hold period of seven business days may have expired. You may request the item again.  If you...

Library fines are charged for items that became overdue, lost or damaged while checked out on your library account. Options to pay these fines include: Pay online using your credit card: Log in to the Library Catalog (V-Cat). Choose "Fines and Messages" from the...

Yes, but only if you are able to provide identification that proves the account is registered to you. This may include a state-issued driver's license or ID card, a military ID or a U.S. passport. School and work IDs generally are not accepted. We cannot guarantee...

Yes, but first you must enable "Reading History." Library Catalog (V-Cat) Go to https://mcpl.catalog.wvls.org/MyAccount/ReadingHistory. Log in if necessary. Select the "Start Recording My Reading History" button. You may visit this webpage to view your reading history...

You may continue to check out items until:  you accumulate more than $5 in fines, or you have more than 25 items overdue. If your account has been sent to collections due to excessive fines, you will be unable to check out items until your account balance is...

Our Homebound program is the only home delivery option available for MCPL patrons at this time. For Marathon County residents unable to visit the library due to age, illness, accident or disability, our Homebound program offers a way to receive library materials at...

When you request an item from another library for pickup at your local library (i.e. place it on hold / reserve), the time it takes to arrive depends on a number of variables. If there is an "available" copy of the item in the Library Catalog (V-Cat):  it should...

Yes, please! Having current residential and contact information in your library account is very important. This information may affect access to online resources and ensures accurate library funding. To review your contact information: Online: Log in to to the Library...

To request (place a hold) on a library item:  Log in to the Library Catalog (V-Cat) and find the item you want. Select the "Place Hold" button. You will receive a message showing where the item will be sent once it's available. Frequently Asked Questions Marathon...

When you check out library items, you have the option to receive a receipt that shows the dates the items are due. If you don't have your checkout receipt, you may use any of the following options: Log in to your account in the Library Catalog (V-Cat). Call MCPL's...

No. You only should have one library card for our library system, whether it's an MCPL card or a "V-Cat" card from another public library in the Wisconsin Valley Library Service. You may use your library card at any of the nine MCPL locations, plus any of the public...

Only a parent or legal guardian may request access to the account of their child, and only if the child is less than 16 years old. Accessing another adult's account (or your 16 or 17-year-old child's account) is only permissible if you have obtained consent.  To...

Your library card is required to use your library account. This includes checking out items, requesting items, renewing items, updating contact information, viewing and paying fines, viewing items currently checked out, using certain online resources, etc.  In the...

If you just checked out an item and its due date is earlier than you expected, please consider the following: Different types of items have different due dates, as specified in our checkout policies. Items with special checkout periods — e.g. new items, DVDs, etc. —...

There often are more copies available than meet the eye! For example, additional copies may be checked out or held at other MCPL locations. Additionally, library staff order extra copies of items that are expected to be in high demand, and they continually monitor the...

Yes, you may cancel your request (hold) on an item if you decide you no longer want to wait for it to become available. This allows high demand items to reach other patrons more quickly, and is much appreciated! The method for canceling depends on which catalog you...

Yes, we will close your library account upon request, provided there are no outstanding fines or items currently checked out on the account. Please note: Only the person named on the account may close the account, and proper identification will be required by library...

Yes, you can change where you pick up library items. Contact us for assistance, or use the options listed below. For Library Catalog (V-Cat) items: To change your "preferred pickup location" for future requests, go to "My Preferences" in the library catalog. To change...

If you plan to bring a group of children to the library:  Please always contact library staff to discuss checkout options. If checking out items is approved, children must bring their own library cards. If children do not have library cards, follow the process below....

To create lists in the Library Catalog (V-Cat): Log in to your account. From the "My Account" webpage, select "My Lists" (in the left sidebar, or under the "account" icon on smaller screens). Select the "Create a New List" button. Give the list a title, description...