How do I request (hold) items in the Library Catalog (V-Cat)?

To request (place a hold) on a library item: 

  1. Log in to the Library Catalog (V-Cat) and find the item you want. 
  2. Select the “Place Hold” button. 
  3. You will receive a message showing where the item will be sent once it’s available. 

Frequently Asked Questions

How can I renew my items?

Library Catalog (V-Cat) Renewals Regular library items may renewed online*, in person, via live chat, via text** or via phone***: Be prepared to provide your 14-digit library card number and PIN. If others have requested the item, it will not be possible to renew....

What is my library card number (or patron ID)?

Your library card number (also called your patron ID or account number) is the 14-digit number found on your library card, near the barcode.  Cards issued by Marathon County Public Library (MCPL) or any other public library in the Wisconsin Valley Library...

How can I get a library card?

Marathon County Public Library cards are available free to all residents of Wisconsin.  Wisconsin residents may register for a library card online or apply at any MCPL location. Visitors from out of state may apply for a temporary account. Please note: Patrons less...

How do I renew my library account, and why did it expire?

Library accounts expire automatically every two years — regardless of how often you use the library. (Note: If you have a "temporary account," your card will expire after six months.) This provides an opportunity for library staff to update your contact information....

What is my PIN or password?

Your PIN (aka "password") that accompanies your library card number (aka "patron ID") usually is the last four digits of the phone number we have on file for you — unless you specifically requested otherwise. If you've tried this, and your PIN still doesn't seem to...

Where can I use my library card?

Your MCPL library account provides access to the collections of the following public libraries in the Wisconsin Valley Library Service. Additionally, you may use your library card to access e-books and digital audio books via Wisconsin's Digital Library, online...

How will I be notified if I have overdue items or items being held?

When you sign up for a library card, you have the option to receive library notifications via email, phone (voice or text) or regular mail. Please note: Library notifications are sent as a courtesy. It is your responsibility to ensure your items are returned on time....

Why can’t I request certain items in the Library Catalog (V-Cat)?

Most often, this happens when trying to request a "new" or "high demand" item that isn't owned by your local library (e.g. if you live in Marathon County, the item isn't owned by any MCPL location). If you receive a "No Items Requestable; Request Denied" message when...

Can I get a library card if I don’t live nearby?

Persons without a permanent residence in Wisconsin may apply for a temporary account and receive a library card. Applications for a temporary account must be made in person, and applicants must show a state-issued ID card or a U.S. passport. Temporary accounts expire...

What are “Lucky Day” items?

Items labeled with the phrase "Lucky Day" in the Library Catalog (V-Cat) are high demand items that cannot be put on hold and are only made available for immediate checkout at MCPL locations. What this means is, rather than waiting for the next available copy of a...

Why doesn’t the library have available copies of a popular item?

There often are more copies available than meet the eye! For example, additional copies may be checked out or held at other MCPL locations. Additionally, library staff order extra copies of items that are expected to be in high demand, and they continually monitor the...

Can I check out if I have fines or overdue items?

You may continue to check out items until:  you accumulate more than $5 in fines, or  you have more than 25 items overdue.  If your account has been sent to collections due to excessive fines, you will be unable to check out items until your account balance is...

May I return my items to any public library?

Where a library item can be returned depends on how it was borrowed and which library owns it: Items owned by the Marathon County Public Library (MCPL) or any public library that is a member of V-Cat (i.e. part of the Wisconsin Valley Library Service) may be...

What happens if I don’t return an item?

A "first notice" is sent when books are seven days overdue, or when interlibrary loans or DVDs are two days overdue. A "final notice" is sent 14 days later. The item is declared "lost" 35 days after the due date, and the borrower is billed for the actual cost of the...

Do I need a library card for each MCPL location?

No. You only should have one library card for our library system, whether it's an MCPL card or a "V-Cat" card from another public library in the Wisconsin Valley Library Service. You may use your library card at any of the nine MCPL locations, plus any of the public...

Can I get a library card for my child?

Yes! You can decide when your child is old enough to have their own card (even as a newborn baby), but please be aware: As parent/guardian, you are responsible for all items borrowed — including any fees for late, missing or damaged items. Your own account must be in...

How will I know when my materials are due?

When you check out library items, you have the option to receive a receipt that shows the dates the items are due. If you don't have your checkout receipt, you may use any of the following options: Log in to your account in the Library Catalog (V-Cat). Call MCPL's...

Can school or daycare groups check out materials when they visit?

If you are a teacher who wants your students to check out books during a group visit to the library: Please ensure your students bring their own library cards to the library. If students do not have library cards: Pick up paper library card applications at least three...

Can I have library items delivered to my home?

Our Homebound program is the only home delivery option available for MCPL patrons at this time. For Marathon County residents unable to visit the library due to age, illness, accident or disability, our Homebound program offers a way to receive library materials at...

What should I do if I lose my library card?

Please contact us immediately and report your card as lost! You are responsible for anything checked out using your card, even if that person isn't you. Telling us to set your card to "lost" will prevent any future abuse of your card and account. You may purchase a...

Can I check out items or use my account without my library card?

Your library card is required to use your library account.  This includes checking out items, requesting items, renewing items, updating contact information, viewing and paying fines, viewing items currently checked out, using certain online resources, etc. In the...

Why is my item’s due date (or renewal date) earlier than expected?

If you just checked out an item and its due date is earlier than you expected, please consider the following: Different types of items have different due dates, as specified in our checkout policies. Items with special checkout periods — e.g. new items, DVDs, etc. —...

How can I pay my library fines?

Library fines are charged for items that became overdue, lost or damaged while checked out on your library account. Options to pay these fines include: Pay online using your credit card:  Log in to the Library Catalog (V-Cat). Choose "Fines and Messages" from the...

Can I close my library account?

Yes, we will close your library account upon request, provided there are no outstanding fines or items currently checked out on the account. Please note: Only the person named on the account may close the account, and proper identification will be required by library...

Can I view the library record of my child, family member or friend?

Only a parent or legal guardian may request access to the account of their child, and only if the child is less than 16 years old. Accessing another adult's account (or your 16 or 17-year-old child's account) is only permissible if you have obtained consent.  To...

Can I see a list of the items I’ve borrowed in the past?

Yes, but first you must enable "Reading History." Library Catalog (V-Cat) Go to https://mcpl.catalog.wvls.org/MyAccount/ReadingHistory. Log in if necessary. Select the "Start Recording My Reading History" button. You may visit this webpage to view your reading history...

How long will it take for my requested item (hold) to arrive?

When you request an item from another library for pickup at your local library (i.e. place it on hold), the time it takes to arrive depends on a number of variables: Requests using the Library Catalog (V-Cat): If there is an "available" copy of the item: it should...

How do I create a list of items in the library catalog?

To create lists in the Library Catalog (V-Cat): Log in to your account. From the "My Account" webpage, select "My Lists" (in the left sidebar, or under the "account" icon on smaller screens). Select the "Create a New List" button. Give the list a title, description...

Can I change where I pick up requested items?

Yes, you can change where you pick up library items. Contact us for assistance, or use the options listed below. For Library Catalog (V-Cat) items: To change your "preferred pickup location" for future requests, go to "My Preferences" in the library catalog. To change...

Marathon County Public Library

Marathon County Public Library (MCPL)