Employment Opportunities

Apply to work at the Marathon County Public Library!

If you are interested in contributing to a positive work culture, want to be recognized for your job performance and are a talented, team-oriented individual who is motivated to make a difference in our community, consider the career opportunities posted at the following link:

https://ccitc.wd1.myworkdayjobs.com/Marathon_County_Careers
(Includes both library jobs and jobs at other Marathon County government departments.)

Library Support Services Manager

• APPLICATION DEADLINE: Sunday, August 11, 2024, at 11:59 pm — APPLY HERE

• Scheduled Weekly Hours: 40

• POSITION SUMMARY: The purpose of this position is to ensure that employees, volunteers, work routines and programs meet the organization’s goals and objectives for the Marathon County Public Library. This position manages the work of persons in the organization who provide services to other library staff and patrons. They are also expected to be a dynamic leader within the management team. This position supervises staff in the following areas: Support Services, Pages, Circulation, and IT. Work is performed under the Library Director.

• QUALIFICATIONS: The ideal candidate will possess a Master’s degree in library science, with prior management experience preferred, or any combination of education and experience that provides equivalent knowledge, skills and abilities. We are seeking an individual who is not only academically qualified but also has IT knowledge, is a collaborative problem solver, innovative, adept at building relationships, customer-service-focused, and results-oriented. Possession of a valid Wisconsin driver’s license with a driving record that meets County standards.

• Personal Characteristics:

  • Customer focused
  • Accurate
  • Detail oriented
  • Innovative
  • Organized
  • Self-starter
  • Lifelong learner
  • Strong analytical skills
  • Good problem solver
  • Technically savvy
  • Team oriented
  • Comfortable working in a multi-tasking environment
  • Enjoys working with diverse populations

• EXAMPLES OF WORK PERFORMED: The following duties are typical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

  • Prepares a variety of detailed analytical and statistical financial statements and reports.
  • Translates the Library’s mission, vision, values and strategy to employees, policy, and work routines.
  • Leads and ensures the development and improvement of the employee workplace environment.
  • Works closely in a management team to improve the overall management, efficiency, effectiveness, and value of all library resources and services.
  • Manages and monitors organizational processes and work routines to improve value, efficiency, and customer satisfaction.
  • Coaches and mentors’ staff to meet the needs of customers.
  • Supervises the work of employees who provide services to other library staff and library patrons.
  • Maintains and directs maintenance on library telecommunications, computer hardware/software, file backup and computer security.
  • Ensures that library computers and resources are well maintained and fully ready for staff and customers.
  • Prepares job descriptions, performance appraisals, and employee training and development plans.
  • Supervises the daily work of employees to be consistent with the core values and intents of the organization.
  • Researches and sets employee work routines and standards.
  • Handles emergency situations in the absence of the Director.
  • Develops and maintains positive relationships with staff and customers.
  • Maintains regular and predictable attendance; works extra hours as required.
  • Performs related work as required.

• KNOWLEDGE, SKILLS & ABILITIES:

  • Ability and willingness to learn, adaptability to new technologies, flexibility when faced with a changing situation; and ability to work in an ambiguous environment.
  • Experience setting up and troubleshooting standard hardware and software.
  • Works with other representatives from throughout county government in work teams and project teams.
  • Represents the library at various community meetings and community events.
  • Ability to understand and manage financial, information, technology, and space resources.
  • Skill in performing a basic level of data analysis including the ability to review, classify, categorize, prioritize and/or reference data, statutes, and guidelines.
  • Ability to lead, mentor, and train others.
  • Ability to advise and provide interpretation regarding the application of policies, procedures, and standards to specific situations.
  • Ability to utilize a variety of advisory data and information such as monthly and statistical reports, computer and equipment manuals, Board minutes, Workday, professional literature, policy manuals, newsletters, and routine correspondence.
  • Ability to communicate orally and in writing with supervisor and branch staff and volunteers, reference and technical staff, maintenance workers, municipal officials, schoolteachers and administrators, local newspapers, library customers and the public.
  • Knowledge of public library programs and services.
  • Ability and willingness to serve customers and staff with empathy, genuineness, eagerness, energy, and enthusiasm.
  • Ability to understand organizational and county governance, environment, culture, processes, procedures, and how decisions are made.
  • Ability to show acceptance and understanding by being open, courteous, and considerate.
  • Ability to relate to everyone as a possible source for learning.
  • Knowledge of computers, e-readers, and other applicable technologies.
  • Ability to support leadership and management.
  • Ability to work as a productive and positive team member.
  • Ability to communicate freely, openly, honestly, and accurately.
  • Ability to contribute helpful energy and creative ideas.
  • Skill in multitasking and handling high volumes of work.
  • Ability to follow established procedures in an orderly and logical manner and adhere to prescribed routines.

• COMPENSATION: Starting Salary: $73,923 + Marathon County benefits: https://www.marathoncounty.gov/about-us/careers/employee-benefits

• Special Accommodations: Marathon County will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Employee Resources Department office or phone (715) 261-1451 to request special accommodations prior to the application deadline.

• Notice to Applicants: Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant’s application, records, recommendations, and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the County not provide access to this information. If you choose not to have this information become a public record, you must make such a request in writing to the Employee Resources Department. If you become a finalist for the position, your identity may be disclosed as required by law