Employment Opportunity: Library Services Manager
POSITION SUMMARY: The purpose of this position is to ensure that employees, volunteers, work routines, and programs meet the organization’s goals and objectives for the Marathon County Public Library Services Teams. This person oversees and manages the work of persons in the Youth Services Team, Adult Services Team, and Branch Services Team who provide direct services to customers. Work is performed under the direction of the Library Director.
QUALIFICATIONS: Master's degree in Library Science with prior management experience preferred, or any combination of education and experience that provides equivalent knowledge, skills and abilities. Possession of a valid Wisconsin driver's license required and a drving record that meets County standards.
EXAMPLES OF WORK PERFORMED: The following duties are typical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Translates library’s mission, vision, values, and strategy to employees, policy, and work routines. Leads and ensures the development and improvement of the Library Services Teams’ workplace work environment. Works closely in a management team with Library Director, Library Support Services Manager, to improve the overall management, efficiency, effectiveness, and value of all library resources and services. Ensures that the right person is in the right job. Leads and works with others in teams, work groups, task forces, and project teams to evaluate, develop, and improve services, policy, goals and objectives, routines, service satisfaction, and workplace work environment. Measures, monitors, manages, and improves organizational processes and work routines of the Library Services Teams to improve value, efficiency, effectiveness, and customer satisfaction/loyalty. Coaches employees and work teams to meet the needs of customers and improve the workplace work environment. Plans, organizes, and supervises the work of employees throughout the Library Services Teams who provide direct services to its customers. Maintains constant contact with Library Services Team members to assess and improve levels of customer service. Works with persons throughout the organization to identify, evaluate, and find creative solutions for problems in need of resolution. Prepares and monitors Library Services annual budgets. Oversees the content of the library’s website, and manages the staff working on the website. Gathers data and monitors progress and trends related to the organization’s strategic measures and indicators. Develops and writes grant proposals. Oversees grant fund disbursement and writes reports related to grants. Coordinates the evaluation, development, and monitoring of all library collections throughout the Marathon County Public Library and its branches. Researches and prepares job descriptions, performance appraisals, and employee training and development plans. Supervises the daily work of employees to be consistent with the core values and intents of the organization. Researches and sets employee work routines and standards. Handles emergency situations in the absence of the Director and works with appropriate parties to resolve situations. Works with other representatives from throughout county government in work teams and project teams. Represents the Library at various community meetings and community events. Develops and maintains positive relationships with staff and customers. Maintains regular and predictable attendance; works extra hours as required. Performs related work as required.
KNOWLEDGE, SKILLS & ABILITIES: Skill in performing a basic level of data analysis including the ability to review, classify, categorize, prioritize and/or reference data, statutes and guidelines. Ability to lead, mentor, and train others. Ability to advise and provide interpretation regarding the application of policies, procedures and standards to specific situations. Ability to utilize a variety of advisory data and information such as monthly and statistical reports, computer and equipment manuals, Board min utes, lntelliTime, professional literature, policy manuals, newsletters, and routine correspondence. Ability to communicate orally and in writing with supervisor and branch staff and volunteers, reference and technical staff, maintenance workers, municipal officials, school teachers and administrators, local newspapers, library customers and the public. Knowledge of library programs and services. Ability and willingness to serve customers and staff with empathy, genuineness, eagerness, energy, and enthusiasm. Ability to understand organizational and county governance, environment, culture, processes, procedures, and how decisions are made. Ability to show acceptance and understanding by being open, courteous, and considerate. Ability to relate to everyone as a possible source for learning. Knowledge of computers, e-readers, and other applicable technologies. Ability to support leadership and management. Ability to work as a productive and positive team member. Ability to communicate freely, openly, honestly, and accurately. Ability to contribute helpful energy and creative ideas. Skill in multitasking and handling high volumes of work. Ability to follow established procedures in an orderly and logical manner and adhere to prescribed routines.
COMPENSATION: Salary Range: $61,127 annually ($29.39/hr) - $88,144 ($42.38/hr)
SELECTION PROCEDURE: Selection of the successful candidate may be made by assessment of experience and education, criminal record check, oral interview; review of references, written background inventory, and other appropriate job-related selection procedures. All applicants will be notified as to the status of their application.
SPECIAL ACCOMMODATIONS: Marathon County Public Library will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Library Administration Office or phone (715)261-7214 to request special accommodations prior to the application deadline .
NOTICE TO APPLICANTS: Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant’s application, records, recommendations and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the County not provide access to this information. If you choose not to have this information become a public record, you must make such a request in writing to the Library Administration Office. If you become a finalist for the position, your identity may be disclosed as required by law.
APPLICATION DEADLINE: Extended Deadline - January 27, 2022, at 11:59 p.m.