ITEM NUMBER: 2.01 a-c
CHAPTER 2: Mission
Statement
CODE: Policy
COMPUTER ID: MS-1
Title: Marathon County Public Library Building Blocks
Effective Date: 5-19-2003
Authorized By: Library Board of Trustees
Date of Last Revision: 4-2012
Marathon County Public Library Building Blocks
Adopted by the Library Board 5-21-2007
Business we are in:
Transforming Lives
Mission
To enrich lives by promoting lifelong learning, and actively providing the
community with access to ideas, information, and opportunities to connect.
Vision
A democratic and informed society must have free, equal, and open access to
information. We empower citizens to improve their lives, their governments, and
their communities.
Guiding Principles:
Literacy & Lifelong learning for all ages - We envision a world in which
everyone can read, write, evaluate information, and effectively apply technology
to lead healthy, productive, and fulfilling lives.
Emerging Technologies - We empower the people of Marathon County with the
technology to connect to the world and the future.
Form Strong Partnerships - We provide opportunities to connect through
partnerships with individuals, public and nonprofit agencies, community groups,
educators and businesses.
Equitable Access - We provide access to a broad array of content, as well as
training and assistance, to help people successfully navigate and use information.
Marathon County Public Library core Values and Behaviors
Adopted by the Library Board 5-19-2003
Service:
Serves the customer first
Serves with empathy, genuineness, eagerness, energy and enthusiasm
Listens for, seeks and creates opportunities to serve with excellence and
willingness to "go the extra mile"
ITEM NUMBER: 2.01 b
Manages oneself to maintain a consistently positive and helpful "service mindset"
Finds new and creative ways to serve better
Provides a "personalized touch"
Willing to be playful and have fun
Respect:
Accepts, values and honors diversity and everyone's worthiness
Values and honors the work and contribution of the library and public service
Shows acceptance and understanding by being open, courteous and considerate
Speaks about concerns with the appropriate person; does not engage in
conversation that diminishes others
Generous with recognition and acknowledgment
Manner, grooming and appearance reflect and communicate respect for and
commitment to our work
Relates as a willing and generous colleague and member of the community
Learning:
Embraces lifelong learning, development, and continuous improvement
Relates to everyone as a possible source for learning something
Continually seeks and participates in self-assessment
Actively seeks self improvement and development through feedback and
coaching opportunities
Eagerly shares one's own learning and helps to develop the talents, knowledge
and skills of others
Ownership:
Keeps promises, commitments, timelines and deadlines
Behaves in a trustworthy manner
Displays initiative and is willing to be held accountable for behavior, quality,
efficiency and results
Chooses to be a part of and constructive voice for the improvement of the team,
division, organization and community
Participates actively and constructively in change efforts
Supports leadership and management
Adheres to existing policies, guidelines, procedures and practices; and
participates in efforts to improve them
Communicates freely, openly, honestly and accurately; seeks and gives
information
Listens for, seeks, gives, receives and responds to feedback and opportunities to
make things better
Contributes helpful energy and creative ideas
Uses resources in a thrifty, cost-effective and creative manner to maximize their
value.
ITEM NUMBER: 2.01 c
PROMISES WE KEEP TO OUR CUSTOMERS:
1. Make exploration and discovery enjoyable and manageable.
2. Make every contact an inviting visit to discover more.
3. Be approachable, respectful, friendly, neighborly and efficient guides for helping
you find and get what you need.
CHAPTER 2: Mission
Statement
CODE: Policy
COMPUTER ID: MS-1
Title: Marathon County Public Library Building Blocks
Effective Date: 5-19-2003
Authorized By: Library Board of Trustees
Date of Last Revision: 4-2012
Marathon County Public Library Building Blocks
Adopted by the Library Board 5-21-2007
Business we are in:
Transforming Lives
Mission
To enrich lives by promoting lifelong learning, and actively providing the
community with access to ideas, information, and opportunities to connect.
Vision
A democratic and informed society must have free, equal, and open access to
information. We empower citizens to improve their lives, their governments, and
their communities.
Guiding Principles:
Literacy & Lifelong learning for all ages - We envision a world in which
everyone can read, write, evaluate information, and effectively apply technology
to lead healthy, productive, and fulfilling lives.
Emerging Technologies - We empower the people of Marathon County with the
technology to connect to the world and the future.
Form Strong Partnerships - We provide opportunities to connect through
partnerships with individuals, public and nonprofit agencies, community groups,
educators and businesses.
Equitable Access - We provide access to a broad array of content, as well as
training and assistance, to help people successfully navigate and use information.
Marathon County Public Library core Values and Behaviors
Adopted by the Library Board 5-19-2003
Service:
Serves the customer first
Serves with empathy, genuineness, eagerness, energy and enthusiasm
Listens for, seeks and creates opportunities to serve with excellence and
willingness to "go the extra mile"
ITEM NUMBER: 2.01 b
Manages oneself to maintain a consistently positive and helpful "service mindset"
Finds new and creative ways to serve better
Provides a "personalized touch"
Willing to be playful and have fun
Respect:
Accepts, values and honors diversity and everyone's worthiness
Values and honors the work and contribution of the library and public service
Shows acceptance and understanding by being open, courteous and considerate
Speaks about concerns with the appropriate person; does not engage in
conversation that diminishes others
Generous with recognition and acknowledgment
Manner, grooming and appearance reflect and communicate respect for and
commitment to our work
Relates as a willing and generous colleague and member of the community
Learning:
Embraces lifelong learning, development, and continuous improvement
Relates to everyone as a possible source for learning something
Continually seeks and participates in self-assessment
Actively seeks self improvement and development through feedback and
coaching opportunities
Eagerly shares one's own learning and helps to develop the talents, knowledge
and skills of others
Ownership:
Keeps promises, commitments, timelines and deadlines
Behaves in a trustworthy manner
Displays initiative and is willing to be held accountable for behavior, quality,
efficiency and results
Chooses to be a part of and constructive voice for the improvement of the team,
division, organization and community
Participates actively and constructively in change efforts
Supports leadership and management
Adheres to existing policies, guidelines, procedures and practices; and
participates in efforts to improve them
Communicates freely, openly, honestly and accurately; seeks and gives
information
Listens for, seeks, gives, receives and responds to feedback and opportunities to
make things better
Contributes helpful energy and creative ideas
Uses resources in a thrifty, cost-effective and creative manner to maximize their
value.
ITEM NUMBER: 2.01 c
PROMISES WE KEEP TO OUR CUSTOMERS:
1. Make exploration and discovery enjoyable and manageable.
2. Make every contact an inviting visit to discover more.
3. Be approachable, respectful, friendly, neighborly and efficient guides for helping
you find and get what you need.